Methodology · Transparent by design

How the Lead Loss Audit Works

Our diagnostic preview evaluates the visible signals that often affect whether local service visitors become calls, form submissions, estimates, and booked jobs.

01 · What we analyze

The signals our diagnostic looks at

Each signal is directional and intended to highlight friction worth reviewing — not to assign blame or guarantee outcomes.

Mobile conversion friction

Whether mobile visitors can quickly find a path to call, book, or request service.

CTA visibility

Hero and above-the-fold call-to-action strength on the most common devices.

Website speed and usability

Directional performance signals that affect perceived readiness and trust.

Trust signal placement

Where licensing, guarantees, and proof points appear in the visitor journey.

Review visibility

Public review volume, recency, and how it compares to local benchmarks.

Competitor pressure

How local competitors appear positioned across the same intent windows.

Local visibility indicators

Visibility signals that affect whether local searchers reach the business at all.

Booking friction

Form structure, length, and clarity for the most common service requests.

Missed-call risk

Whether the visible call paths suggest exposure to missed-call leakage.

Follow-up risk

Directional signals around response-time expectations for new inquiries.

02 · Score meaning

What the Lead Capture Score means

The Lead Capture Score is a directional diagnostic score. It highlights areas where lead flow friction may exist. It is not a guarantee of revenue loss, but it helps identify areas worth reviewing. Higher scores indicate a healthier visible path from visitor interest to call, quote request, or booked job.

0–40
Severe friction signals — multiple high-impact areas
41–70
Moderate friction — targeted improvements available
71–100
Low friction — strong baseline with refinement room
03 · Estimate methodology

How estimates are calculated

Revenue leakage estimates are directional and based on assumed traffic, conversion friction, service category, and common home-service lead values. A deeper audit can refine these estimates with actual business data.

Service category baselines
Conversion friction signals detected
Common home-service lead values
Local visibility and competitor pressure
04 · Data

What data is used

Inputs
  • Submitted business details (name, URL, category, contact)
  • Public website structure and conversion signals
  • Publicly visible visibility signals
  • Public review and trust indicators
  • Local competitor benchmarks where available
  • User-provided service area details
Privacy

Inputs are used only to generate the requested diagnostic preview and a deeper review when requested. Submitted business details are treated as private. The audit does not run intrusive scans, scraping that violates robots.txt, or any action requiring access credentials.

05 · Credibility

What we don’t claim

Transparency matters more than aggressive promises. These are limits we explicitly hold ourselves to.

We do not guarantee exact revenue recovery
We do not claim every estimate is final
We do not replace a full marketing audit
We do not sell or misuse diagnostic data
We do not require a sales call for the preview
06 · Why it matters

Most home service companies focus on getting more traffic.

The Lead Loss Audit focuses on whether the traffic they already have is turning into calls, estimates, and booked jobs — which is often the most efficient lever available.